Receiving Donations & Contributions

How to view incoming payments, automate emails, issue receipts and fulfill contributions.

Josh Bloomfield avatar Sarah Hyde avatar Kimberly Arcand avatar +1
14 articles in this collection
Written by Josh Bloomfield, Sarah Hyde, Kimberly Arcand and 1 other

Do tax receipts send to the billing email or the email on the supporter account?

What email does the tax receipt send to in Givecloud?
Kimberly Arcand avatar
Written by Kimberly Arcand
Updated this week

Can I Delete a Contribution?

In this article, we will highlight what contributions can be removed and how to manage refunded contributions.
Kimberly Arcand avatar
Written by Kimberly Arcand
Updated over a week ago

Creating a Meaningful Thank You Page

Thanking donors and continuing the conversation. How to create a positive experience for donors directly after they have donated.
Adam Volpe avatar
Written by Adam Volpe
Updated over a week ago

Customizing Tax Receipts

Create customizable email notifications and tax receipts with your branding.
Sarah Hyde avatar
Written by Sarah Hyde
Updated over a week ago

Txt to Give: Tracking Source

What is the tracking source field for?
Adam Volpe avatar
Written by Adam Volpe
Updated over a week ago

Previewing the Thank You Page

How can I see my Thank You page without putting through a contribution each time?
Adam Volpe avatar
Written by Adam Volpe
Updated over a week ago

Dealing with Chargebacks

Helpful steps for quickly dealing with chargebacks.
Josh Bloomfield avatar
Written by Josh Bloomfield
Updated over a week ago

Failed or Declined Payments

Understand why payments might fail, what different error codes mean, and how to resolve them.
Josh Bloomfield avatar
Written by Josh Bloomfield
Updated over a week ago

Edit an Item on a Contribution

If the Supporters wishes to edit the item on their contribution, you can adjust the item for them through the Contribution Page.
Kimberly Arcand avatar
Written by Kimberly Arcand
Updated over a week ago

How do I track a Givecloud Contribution in DonorPerfect?

Josh Bloomfield avatar
Written by Josh Bloomfield
Updated over a week ago