Manage and edit your Organization Settings to set the look and feel of your brand, craft an FAQ and share the details you want to add to your legal and privacy policies in one place.

When using the fundraising forms, Givecloud will pull information from your organization settings to share with your supporters. We would recommend that you set up your organization settings before using fundraising forms.

To find your organization settings, go to your personalized message in the upper-right-hand corner of your Givecloud admin, then select Organization Settings.


In this article,

Organization Settings

Accept Donations

Branding

Fundraising

Teammates

Givecloud Plan

Supporter Tracking

Security

Integrations


Organization Settings

You can use this section to tell us more about your organization, and we will make sure your digital experience and automated emails reflect your brand and values.

Legal & Privacy

Givecloud makes your privacy and legal details clear and concise on your fundraising forms by providing the required fields like address, country, charity number, and more you can fill out with all your essential information.

Givecloud will reference these details on your fundraising forms to ensure you're compliant with all payment and privacy regulations.

Charitable Registration

Add your charity number, and Givecloud will populate the information in your private and legal panel on your digital experiences.

Localization

Set your primary language, and Givecloud will use this language for your website, text-to-give, digital experiences and more. Add your local timezone so your Givecloud admin reflects your local time. If you wish to edit your Givecloud experience further, check out our help article, Localization.

Get to Know You

We'd love to get to know you! Use the dropdowns to describe your organization. Share what best describes your cause, the number of staff members that makes up your team and your annual fundraising goal. The information is not visible to the public and is only used to help Givecloud better understand how we can help you.


Accept Donations

Connect and manage the payment gateways to allow your supporters to give online donations.

Quickly review your payment gateways or manage your payment preferences, such as your recurring payment settings, accepted payment methods and more.


Branding

Add your Logo (PNG file preferred) and primary theme color, and Givecloud will make sure everything your donor sees looks and feels like your brand.

Use the Save button to update your branding settings instantly.


Fundraising

Share with us how your organization fundraises. We'll ensure your Givecloud digital experience includes the information your supporters need to give.

Donation Support Contact

Provide the best contact email, and phone number for your supporters to reach you, and Givecloud will populate the information in your FAQ panel on your digital experiences.

Other Ways to Donate

Add up to 6 other ways your donors can contribute to your organization. Whether you allow your supporters to Give in Kind, provide Stocks, or include your organization in their legacy plan, Givecloud shares the information with your supporters to learn more about how they can support your mission.

Alternate FAQ

Want to share commonly asked questions? Use the Alternative Question section to add information regarding a widely asked question by your supporters.

Mailing Address for Checks

Add your mailing address to help direct your supporters to the correct information they need to send checks.

Privacy Link and Contact

Share a direct link to your privacy policy and the designated contact for your privacy officer.


Teammates

Add teammates from your organization to Givecloud to contribute to your success. Set permissions based on Givecloud users' needs.


Givecloud Plan

Manage your Givecloud plan and billing information, including your platform fees and payment methods and review your invoices.


Supporter Tracking

Edit your supporter preferences to customize the giving experience for your donors.


Security

Edit and review your Givecloud security preferences, such as captcha settings and payment failure spike reports.


Integrations

Turbocharge your Givecloud account by connecting third-party apps and install apps like DonorPerfect, Zapier and more.

Did this answer your question?