If the donor wishes to edit the item on their order, you can adjust the item for them through the Order Page.

Keep in mind, the function is designed to replace an item with an item of the same price. The price CANNOT be adjusted or refunded at the item level. If you wish to adjust the price, you must perform a refund. This feature will not adjust the inventory.

  1. Go to Orders along the Left navigation menu.

2. Select the order you wish to edit.

3. Click Edit beside the Item information.

4. Adjust the item by searching your existing items on Givecloud. Keep in mind, the function is designed to replace an item with an item of the same price.

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