If a customer asks you to resend their order confirmation email(s):
- Log into JPanel
- Click on Orders
- Open the desired order from the list of orders
- In the Options area; Just to the right of Order Details, you will see a Resend Notification drop down menu
- Select Re-notify Customer/Donor Only to resend the emails associated with the order i.e., emails incliuded in the Billing and Shipping fields.