Promotions allow you to discount specific items or categories of items in your Givecloud inventory.

Types of Discounts

  • % off the regular price of an item

  • $ off the regular price of an item

  • Free shipping

  • Buy x get % off

  • Buy x get $ off

Create a Promo code

  1. Go to Features > Promotions in the left menu.

  2. Click the +Add button in the top right.

  3. Follow the on-screen instructions for creating a promo code.  Be sure to select the products or categories that a promo code can be applied to.  If you don't select any categories or products, the promo code will not work.

  4. Click Save in the top right corner.

Duplicate an existing promo to make setting up similar promos easier by selecting the duplicate button in the upper-right-hand corner.

Image of the duplicate button on the Promo settings screen located in the right-hand corner.

Friendly Reminder

Ensure under Features > Website > Site Design - Cart & Checkout that you enable Promo codes for your site.

Using a Promo code

On the web

At checkout, your supporter will be asked if they have a promo code.

On the Point of Sale

At the bottom right corner, you can select a promo code to apply to a contribution.

On the Kiosk

At the moment, the Kiosk does not support inputting promo codes.


Buy X Get Percent or Dollar Discount Discount

Buy X Get Promos offer a range of flexibility on how you can offer Buy One Get percent or Dollar Discounts to your donors.

Here are some examples below.

1) For every 1 item added to the cart, a discount is applied to the entire contribution by 10%. It can be applied unlimited times.

Without a limit, if you add 10 items to your cart, that's 100% off your entire contribution.

2) For every 1 item added to the cart, discount the entire contribution by 10%. It can be applied once.

So with a limit of 1, the largest discount you can get is 10% off your entire contribution.

3) For every 2 items added to the cart, discount the entire contribution by 15%. It can be applied twice.

Link Items or Categories to Promocodes

To link promos to specific items, go to Features > Promotions. Then, select a magnifying glass beside the promo you wish to edit or add a new promo by selecting the +Add button in the upper-right-hand corner.

Scroll to the bottom of the promo code page to Applies To...

Select either specific items, categories or all items and categories. When the item or category is highlighted in grey, it is included in the promo.


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