Our shipping settings allow you to charge a shipping cost on all your contributions. You can use flat-rate shipping or rated shipping (live shipping quotes/costs) from USPS, UPS, FedEx or CanadaPost.

There are 3 steps to setting up shipping:

  1. Setup shipping costs using your preferred shipping structure (flat-rate or rated).

  2. Configure shipping and fulfillment settings.

  3. Setup all your physical products to be "shippable," and assign each product a weight.

Step 1: Setup Shipping Costs

To modify your account's shipping settings, in your dashboard to the left, go to Settings > Integrations > Browse More... > Click on the "Fulfill & Ship" tab, then choose your option and click on the "Install" button

Flat Rate Shipping

Flat rate shipping allows you to charge a flat shipping cost that depends on the total value of their contribution. For example:

  • When the contribution total is under $75, Standard Shipping is $10

  • When the contribution is over $75, Standard Shipping is FREE

The spirit of flat rate shipping incentivizes your supporters to spend more money in contribution to get a discount on their contribution. However, you do not have to use it this way.

You can add multiple shipping methods (for example, Standard, Express, Next-Day, In-Store Pick-up) and assign different rates for each method. You can also assign different rates depending on the shipping address of the supporters. All these settings can be managed by going to your dashboard, and to the left, go to Features > Sell & Fundraise > Configure Shipping > select Flat Rate Shipping, then hit the Save button

Rated Shipping

You can display live shipping rates/quotes from your preferred shipper: UPS, USPS, FedEx or CanadaPost. This is done using the supporter's shipping address, your fulfillment address and the total weight of the products in the cart. Rated shipping will not work correctly if you have not assigned a weight to all your products.

To set up rated shipping go to Features > Sell & Fundraise > Configure Shipping > select Rated Shipping. Be sure to select the shippers whose rates you want to display on your checkout screen.

Special Setup: FedEx
Contact Support to set up FedEx shipping.

Advanced Settings: USPS
You can use the advanced USPS settings panel on the shipping settings screen to filter the domestic and international shipping options displayed to the end supporters.

Step 2: Shipping & Fulfillment Settings

Use the shipping settings screen with inline help to complete your shipping settings, including your fulfillment address (rated shipping only), your packing slip header, and whether or not you want to charge tax on shipping.

Step 3: Product Setup

Both flat-rate and rated shipping methods require that you properly configure every shippable product in your shop. For each product variant you've created, you must identify that it requires shipping. Additionally, if you are using Rated Shipping (live quotes), you'll need to assign a weight to each product variant. To do this, find each product you want to be shippable, click the Variable Option for the item that you're targeting, and inside that item variable, click on the "Shipping" tab


You are ready to start charging shipping.

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